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Running a dispensary without solid procedures is no easy task. There are so many moving parts to stay on top of on any given day, but the most important thing is ensuring that you aren’t doing anything that could put your business in legal jeopardy.
While there has been so much progress both politically and socially for the legalization of marijuana, there are so many layers of rules and regulations that cannabis dispensaries must follow in order to remain free from legal scrutiny. Just one minor misstep could have severe consequences. Dispensaries that commit a compliance violation risk being fined, undermining their reputation and losing customers to competitors, or, worse, being forced to permanently close their doors.
Below are six of the most critical compliance mistakes dispensaries must avoid.
This step should be so ingrained in your operations that it’s second nature for your employees, but this is one of the most common compliance violations many dispensaries make. Your employees should always ask to see every customer’s ID to verify that they’re of legal age and medical status to buy your products. At Tweedleaf we use a third party software to ensure all IDs are valid and in good standing.
Having the appropriate security measures to protect your dispensary is required to obtain a business license. These security measures can sometimes be quite costly, resulting in many dispensaries taking shortcuts that could put them in jeopardy. It’s not enough to just have an alarm system in place or a lock on your doors, you must have a detailed security plan that may encompass onsite security guards. High-resolution security cameras covering every square inch inside and outside of your building is a must and it’s very important to ensure that your inventory is being properly monitored, stored, and transported.
‘Looping’ is when a customer goes to a dispensary, purchases the maximum amount of cannabis allowed, and then returns that same day for a repeated purchase. The reason this is a compliance issue is that it’s likely that the customer has the intention to resell. Failure to catch and resolve ‘looping’ customers could result in losing your license and being barred from the cannabis industry.
Every state has its own unique licensing regulations for businesses, retail stores, cultivation, manufacturing, and dispensaries. Dispensary owners must know these requirements and ensure they have the correct paperwork in place. Maintaining good relations with both your local and state licensing authorities is a must.
Customer data breaches aren’t as common in the cannabis industry, but that’s not to say that they still couldn’t happen. It’s important to protect the personal and financial information of your customers at all costs. If there’s a breach, you could face civil or criminal penalties that could have easily been avoided.
Just as every state has their own licensing laws, they also have their own rules and regulations when it comes to a dispensary’s packaging, labeling, and products. Pay close attention to your local laws so that you have the necessary information included on every single one of your items before placing on the shelf.
By knowing what to look out for, you can avoid making these cannabis compliance mistakes. Rules and regulations are constantly changing, so make sure compliance is always a top priority at your organization.
“I have visited about 30 Dispensary in my time in Colorado Springs. I have never seen a Dispensary with Cola’s. TweedLeaf sells not just a small bud. But a large Cola larger than my hand! Way to go! Love it.”
“TweedLeaf is one of so few businesses who take their product seriously, as well as their patients. As a picky consumer, everything is top notch! The staff is always kind and professional and informative, and I feel “safe” when on the premises. I would recommend this place only for people who take their needs seriously. Thank you TweedLeaf, I love you guys!”
“I’m still pretty new to this dispensary & I love everything about it!
The prices are amazing, as well as the products! The people are really nice & it makes me feel more welcome & happy to to make this my main dispensary.”
“I love the staff here always so sweet and helpful.. wonderful and yummy selection of flower and concentrates. Definitely recommend them as a store to shop at and get a wonderful experience with a super clean and friendly atmosphere.”
“This location is a large space that an extensive variety of products to fit every need and preference. The staff was knowledgeable and helpful in helping me find new products based on my preference.”
“I always receive quick, courteous service here. I am always impressed by their vast selection of various MMJ products. All their medical MMJ products are of top shelf quality for a fair price.”